Shipping & Returns

Shipping

Orders are packed and ready to be shipped within 24h.

Australian Shipping 

Flat rate shipping - $9.95 tax included
Flat rate express shipping - $19.95 tax included
For Australian orders we ship using AusPost or Sendle. You will receive a tracking number when your order is dispatched so please refer to your shipment email for tracking details.
We also offer Express Post delivery. This service provides delivery within 2 working days of dispatch See AusPost and Sendle full delivery times.

 

Refunds

For any complaint and refund please contact us via email: info@biodough.com.au

Refunds are accepted within 1 week from date received.
It is preferable to use original packaging if possible. If not please use a packaging insuring the goods are protected.
Please mention your order number in the email requesting refund.
Refunds are usually processed within 2 days after approval.
The refunds will be processed according to payment methods used to place the order.
You can be offered store credit as a refund