FAQ

 

Here are a few of our FAQ's 

What's the minimum age to use Bio Dough?
Bio Dough is recommended for kids 2 years up

Is Bio Dough gluten free?
Bio Dough contains wheat, do not allow children with gluten sensitivities to use.

What is Bio Dough made of?
Bio Dough ingredients are mainly wheat, salt, oil and water... The remaining ingredients are more common in  commercial kitchens. 
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What makes Bio Dough different from the homemade dough?
Bio DoUgh is as safe as the homemade dough with somehow similar ingredients.  But what makes Bio DoUgh so special is it's unique soft and malleable texture. Don't feel bad if you can't do the same at home. Bio DoUgh was developed by food experts and techonoligists to achieve much better texture and longer durability.
 
Is it safe for my kid to eat it?
Bio Dough testing shows that it is as safe as food, that said, Bio Dough is a toy and not supposed to be consumed. The salty taste wasn't covered, to discourage consumption.

What is the best way to preserve Bio Dough once open?
We stock lockable and stackable containers to store Bio Dough once kids are done playing. But also it can be placed in any airtight container or zip lock bag and should be kept in a cool dry place.

If it was left in the open and dries do I have to throw it away?
Bio Dough is rehydratable, so if dries, simply add a few drops of water which will bring it back to its original state.

How to avoid ending up with unwanted brown?
The best way is to use Bio DoUgh colours of the same group together:

Group 1:
Yellow / Orange / Red / Pink / White / Black
❗NO: Blue / Purple / Green
Group 2:
Red / Pink / purple / Blue / White / Black
❗NO: Yellow / Orange / Green
Group 3:
Yellow / Green / Blue / White / Black
❗NO: Red / Pink / Orange / Purple
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How long will it take to receive my order?
Orders are shipped from Sydney and generally take 3-5 working days, however, it depends on your location.

What's the shelf life of Bio Dough?
Bio Dough can last up to 2 years in its original packaging.

How long does it last once open?
It is best to dispose of Bio Dough after 3 months from opening to avoid cross contamination.

 

Do you wholesale to stockists? How do I apply?

Yey! We would love to hear from you, please send us your details here.